Terms and Conditions

TERMS AND CONDITIONS
Flyfinz is committed to providing you the best possible customer service experience. Flyfinz is bound by the Privacy Act 1998, which sets out a number of principles concerning the privacy of individuals. A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Federal Privacy Commissioner at www.privacy.gov.au.

SECURITY OF PERSONAL INFORMATION
We intend to give you as much control as possible over your personal information. You can visit Flyfinz on the web without telling us who you are or revealing any information about yourself. We do log your Internet address to give us an idea of which parts of our website you visit and how long you spend there. We do not gather any information that could be personally identifiable. There are times when we request that you voluntarily provide information such as your name, address, credit card and e-mail. Generally this information is requested when you register for an online service or when you provide information in connection with an online transaction. Flyfinz may occasionally use this information for our email newsletter and catalogue mailing. Flyfinz will never sell, trade, or rent your personal information to others.

INFORMATION PROVIDED BY YOU
Our website will enable you to provide comments relating to the website and information provided on it. All comments will be regarded as public information and may be treated by Flyfinz as such. If any comments are made on a public forum, Flyfinz does not make any representations about nor endorses nor accepts any responsibility for the content or views of those comments. You may not make any comment which is defamatory, offensive or unlawful. We may, at any time and for any reason, remove any comment provided by you that has been posted on a public noticeboard.

LIMITATION OF LIABILITY
Your use of this website is at your own risk. Subject to any terms implied by law which cannot be excluded, Flyfinz shall not be responsible or liable to you (whether in contract, tort, including negligence or otherwise) for any consequential, special, incidental or indirect loss or damage including loss of profit (whether consequential, special, incidental or direct) that may arise under your access to, or use of, this web site. It is up to you to take precautions to ensure that whatever information you select for your use is free of items such as viruses, worms, trojan horses and other items of a destructive nature.

INTELLECTUAL PROPERTY RIGHTS
The copyright in all materials (including rights in text, graphics, arrangement and overall design of this website) displayed or available on this website belongs to Flyfinz unless otherwise stated. If the owner of any material published on this website is not Flyfinz then your rights in relation to that material will be as defined by the copyright owner of the material.

ACCESS TO OTHER WEBSITES
This web site may contain links to third party web sites / media channels. Such web sites / channels are not under the control of Flyfinz. The links are provided for convenience and informational purposes only. Accordingly, the inclusion of any link does not imply an endorsement by Flyfinz of that web site. Flyfinz is not responsible for the content, validity, accuracy, or the use, of any other website/channel. You should check the terms and conditions applicable to any other web sites you use or verify such information with the third parties directly.

THIRD PARTY WARRANTIES
Any stated product warranty that is provided by the supplier or manufacturer of the product is the responsibility of the product supplier / manufacturer. Any claims under such warranties should be directly to the supplier or manufacturer in question.
We at Flyfinz stand behind the products we sell, please contact us immediately if you have an issue with your item. We would prefer to resolve the issue quickly.

REFUNDS AND RETURNS
You must choose your products carefully. Flyfinz is not under any obligation to refund or exchange products if you change your mind or choose the wrong product (including in the case of incompatibility).
Unopened items may be returned to Flyfinz for a refund or store credit at our discretion within 7 days of receipt of goods. However our original shipping costs to you may be deducted from the sale amount.
Flyfinz will refund or exchange products:
– which do not correspond with their description;
– and not of merchantable quality; or
– not fit for their disclosed purpose,
Returned Goods – Goods are to be returned in the condition in which they were supplied with the receipt within 7 days after receipt of goods. The customer is responsible for costs associated with shipping goods back to us. If returning goods, please pack items carefully as Flyfinz is not liable for any goods damaged in transit. Please consider using a shipping method with tracking and insurance as Flyfinz is not liable for goods lost in transit. Flyfinz will endeavour to locate missing items with associated tracking details.
If you wish to cancel a transaction prior to your order being dispatched, please contact by sending an email to info@flyfinz.com
Flyfinz may cancel an order or part of an order where products become unavailable, by notice to you, and will refund the purchase price paid by you.